businessWiz
Joined: 05 Apr 2011
Posts: 1
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| Posted: Tue Apr 05, 2011 4:04 am Post subject: Help Understanding Home Loan Process |
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Hello everyone,
I'm a university student doing research for a system design to help prospective home buyers better understand the home loan process. I thought reaching out to the on-line community would be my best bet to collect some information on the different information gaps and problems people have with mortgages. The system to be designed deals specifically with educating people, and as such, I'm looking for areas of the process which are particularly difficult to understand to new home buyers. Could the community take a few minutes to answer questions orienting the design process in the right direction?
Here they are:
How did you go about investigating your mortgage options (on-line, going to banks etc.)?
How did you compare your mortgage options?
What was the most difficult piece of information or concept to understand in your investigation?
How did you go about trying to understand this piece of information?
What helped? What caused more confusion?
And if you're a broker, replace 'you' with 'your clients'. Thanks in advance! |
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