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valoannetwork
Joined: 21 Feb 2010
Posts: 8
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| Posted: Sun Feb 21, 2010 2:14 am Post subject: |
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| Tried the call center thing but honestly it was a pain in the butt. Spent too much time managing unmotivated employees and less time concentrating on our loans. Started having much more success after focusing on internet generated leads... That was just my experience your might be different. |
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Derek Phil
Joined: 01 Oct 2009
Posts: 1
Location: CA (US), New Delhi (India)
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| Posted: Thu Apr 22, 2010 7:03 pm Post subject: hire call center for exclusive lead or loan origination |
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Problem with small clients who are looking for call center leads or live transfers with filters, but not willing to pay the actual cost of the lead leads to multi selling of leads and that results in poor quality.
Its just like internet leads which are multi times sold and same way clients place order and want dirt cheap price from offshore call centers, which results in same leads or transfers sold twice thrice etc.
For BEST RESULTS client or company should willing to hire center for exclusive delivery model and at right price wherein center wont have to sell further to cover his cost or profit. OR they should do a contract with center to hire few seats and run them as their own captive center. And make a payment model of fixed cum incentive payout. THERE has to be commitment of business and delivery of production from both ends.
Derek Phil
www markworld.us
Mortgage loan origination center
E: derekphil @ markworld.us |
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realmom
Joined: 28 Jan 2011
Posts: 3
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| Posted: Fri Jan 28, 2011 8:17 pm Post subject: |
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| It is hard to have good ROI in cold calling |
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