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chow
Joined: 22 Jan 2005
Posts: 2350
Location: Cornfield County, Indiana
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| Posted: Fri Apr 21, 2006 12:02 pm Post subject: I need a little help! Imagination Required! |
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I need to come up with some mortgage company names that go with some funny, off the wall- names of people.
(I'm doing test phone calls on my customer service reps, and they are so nervous about "Flunking" the test, that I try and break the ice with something funny when I see they are choking.)
Examples of what I've used:
Fred.Flintstone@Bouldermtg.org
Rosanne.AdannaDanna@snl.com
Alice.Cooper@nightmaremortgage.org
I try to keep the names of people that they would easily identify with the age group they are in. (30-50 age group) |
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Haplo
Joined: 20 Jan 2005
Posts: 2422
Location: Springfield, IL
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| Posted: Fri Apr 21, 2006 12:22 pm Post subject: |
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Ah ya got me screwed on that ;)
If you'd like me to help out with some test calls though, I'll gladly make some time. I love doing stuff like this! |
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chow
Joined: 22 Jan 2005
Posts: 2350
Location: Cornfield County, Indiana
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| Posted: Fri Apr 21, 2006 12:55 pm Post subject: |
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You just ain't got this gubermint controlled facility thingie yet-have ya? :lol:
AllisonWonderland@lewiscarollmtg.com ?
thomas.shaw@styxmortgage.org? |
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Haplo
Joined: 20 Jan 2005
Posts: 2422
Location: Springfield, IL
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| Posted: Fri Apr 21, 2006 1:23 pm Post subject: |
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Haha!
I didn't mean for anything other than the excitement of playing with noobies ;) But I figure it also wouldn't hurt to have RL people call in with ideas that they may have to deal with, from people that they *don't* see on a day to day basis. |
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chow
Joined: 22 Jan 2005
Posts: 2350
Location: Cornfield County, Indiana
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| Posted: Fri Apr 21, 2006 1:59 pm Post subject: |
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| noobies? Most of these people were writing loans when you were nothing but a twinkle in your father's eye. :wink: |
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BECCA9892003
Joined: 20 Jan 2005
Posts: 400
Location: Altoona, PA
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| Posted: Fri Apr 21, 2006 2:19 pm Post subject: |
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| ace.young@gotkickedoff.com |
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BECCA9892003
Joined: 20 Jan 2005
Posts: 400
Location: Altoona, PA
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| Posted: Fri Apr 21, 2006 2:20 pm Post subject: |
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| kellie.pickler@pickyourrate.com |
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BECCA9892003
Joined: 20 Jan 2005
Posts: 400
Location: Altoona, PA
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| Posted: Fri Apr 21, 2006 2:23 pm Post subject: |
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| stewie.griffin@familymortgage.com |
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BECCA9892003
Joined: 20 Jan 2005
Posts: 400
Location: Altoona, PA
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| Posted: Fri Apr 21, 2006 2:28 pm Post subject: |
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| don.hoe@tropical mortgage.com |
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BECCA9892003
Joined: 20 Jan 2005
Posts: 400
Location: Altoona, PA
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| Posted: Fri Apr 21, 2006 2:37 pm Post subject: |
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whitney.houston@crackaddict.com
nicole.richie@needstoeat.com |
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BECCA9892003
Joined: 20 Jan 2005
Posts: 400
Location: Altoona, PA
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| Posted: Fri Apr 21, 2006 2:55 pm Post subject: |
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Alan.Alda@westwingmortgage.com
Teri.Hatcher@desperatemortgage.com |
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Haplo
Joined: 20 Jan 2005
Posts: 2422
Location: Springfield, IL
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| Posted: Fri Apr 21, 2006 3:20 pm Post subject: |
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Quote: ace.young@gotkickedoff.com
Hahaha, I don't watch the show, but I get roped into it occasionally by the GF. How he made it that far was beyond me. Same with Katherine. She couldn't sing in key if she was a locksmith! (I know that was stupid but I couldn't think of anything else...) |
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chow
Joined: 22 Jan 2005
Posts: 2350
Location: Cornfield County, Indiana
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| Posted: Sat Apr 22, 2006 10:11 am Post subject: |
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Thanks, keep them coming we need 300 more- all different names. Go with a theme. I've used some football players too. Problem is our system assoicates the names so we have to keep coming up with new names to make sure none of the screens get auto filled. arg!
Yesterday I grabbed some gossip rags and headed into my little hole in the wall. Next thing I know, a few of the people I already tested were at the stations outside the door, looking in to see what I was doing. They had to laugh when I started pulling names out of the articles. At that point I guess they felt compassion because a couple of them walked in with some names on paper that just cracked me up. (I did that to a few of them)
I use those when I can sense the person is stammering around with nerves. It does break the ice because I notice they relax a little and actually do better after that!
I did this retired Underwriter yesterday. He's all tense...He asked name: Aarron McGreedy. Your phone number? blah, blah...Your email address? A.Greed@maxsrp.com......All he could say was..."ok" :wink: |
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The Wizard
Joined: 02 Apr 2006
Posts: 48
Location: So. Cal
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| Posted: Sat Apr 22, 2006 10:36 pm Post subject: |
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| lol...those were good! |
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BECCA9892003
Joined: 20 Jan 2005
Posts: 400
Location: Altoona, PA
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| Posted: Tue Apr 25, 2006 1:46 pm Post subject: |
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ineedaloan@havenomoney.com
hadababyitsaboy@collectcall.com
martha@needstogoonadiet.com
loveboys@brokebackmortgage
britney@stupidmortgage.com
jolie@supercontrolfreakmortgage.com |
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